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Contact Form email address is not working on some emails?

Discussion in 'Free Divi Community Forum' started by Andrew Edmond, Feb 10, 2020.

  1. Andrew Edmond

    Andrew Edmond Member

    Hi All,

    I have added a Contact Form module to my site but the emails do not work for the email address I would like it to go to, but works for others. Can someone help?

    Many thanks in advance
     
    #1 Andrew Edmond, Feb 10, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Mostly due to your mail provider issue (blocking the email). Not sure what to advice for this.

    You might want to refer official Divi support about it & see what they say: https://www.elegantthemes.com/members-area/help/
     
    #2 Divi.Help, Feb 10, 2020
  3. Andrew Edmond

    Andrew Edmond Member

    HI

    I am using the same email address for my Administration Email Address, as I am using for the Contact Form email module. Do you think this could be conflicting somehow?
     
    #3 Andrew Edmond, Feb 11, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I don't think there's any issue with that. Many would do the same as well.

    But you can try to install SMTP plugin & see if it helps: https://wordpress.org/plugins/easy-wp-smtp/
     
    #4 Divi.Help, Feb 11, 2020
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