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Solved divi not working on mobile

Discussion in 'Free Divi Community Forum' started by joe222, Apr 25, 2020.

  1. joe222

    joe222 New Member

    Hi, I have a site www.makingoboereeds.com which was working on Genesis theme and I rebuilt the site using Divi. The desktop version is working fine, but the mobile version is not. It looks like page code. I am not sure what to do.

    Thanks
     
    #1 joe222, Apr 25, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Which specific part you're having issue with on mobile?
     
    #2 Divi.Help, Apr 25, 2020
  3. joe222

    joe222 New Member


    What's happening is that when I go to the site on my cell phone browser I see what looks like part of an old mobile version of the theme which was used before. It was the Genesis with a child theme. I finished the redesign with Divi and below you can see posted what comes up when I go to the site. If you scroll down and click on "go to full site" the mobile version of the site in Divi comes up fine. I don't know if there is either a plugin conflict of something in the database which is causing the problem. Thanks for the help!!!
     

    Attached Files:

    #3 joe222, Apr 25, 2020
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    It seems like it's one of the jetpack plugin mobile option. You will need to turn off Jetpack mobile theme settings.
     
    #4 Divi.Help, Apr 26, 2020
  5. joe222

    joe222 New Member

    Thank you so much!!!!!It worked..Problem solved!!!!

    All the best
     
    #5 joe222, Apr 26, 2020
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