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Solved Missing "Header & navigation"

Discussion in 'Free Divi Community Forum' started by AssistanceWeb, Jan 17, 2020.

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  1. Ayman Radwan

    Ayman Radwan New Member

    When I have deactivated SG optimizer plugin, the message has gone, but I want to solve the conflict with this plugin if possible, addition to second issue that is, the display_errors in System Status in Support Center is still, but when I have read about it, I found it is not critical, I want to ensure from that, this following screenshot for this issue:
    display_errors_Issue.png
     
    #21 Ayman Radwan, Oct 1, 2020
    Last edited: Oct 1, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    You will need to refer Siteground about their plugin error & see what they say.
    You may contact Siteground to disable that for you as well.
     
    #22 Divi.Help, Oct 2, 2020
  3. drobnaa

    drobnaa New Member

    Hello!

    I created global header to change a bit this one from template (to add social media icons) and after I had problems with responsive size of this header on tablet and mobile. I tried a lot of ways to do that and they didn't work... I tried with adding CSS code or with creating 3 sections in global header and each visible only for different device.
    So I thought that maybe it's a problem that I made this header in global header section. I decided to remove as you said and ok header now is responsive but all work I've done on the website, appearance I made before (like colours, buttons etc.) disappeared!

    Please help! I will be really thankful !
     
    #23 drobnaa, Dec 11, 2020
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  4. drobnaa

    drobnaa New Member

    Hello
    I created global header to change a bit this one from template (to add social media icons) and after I had problems with responsive size of this header on tablet and mobile. I tried a lot of ways to do that and they didn't work... I tried with adding CSS code or with creating 3 sections in global header and each visible only for different device.
    So I thought that maybe it's a problem that I made this header in global header section. I decided to remove as you said and ok header now is responsive but all work I've done on the website, appearance I made before (like colours, buttons etc.) disappeared!

    I attached photos so you can understand it better ( 1. and 1.1 global header edition and trying to duplicate header to edit it for each device (desktop, tablet and mobile) and put visible only for each device.) ( 2. and 2.1 appearance of a part of a website before and after removing global header navigation)

    Please help! I will be really thankful !
     

    Attached Files:

    #24 drobnaa, Dec 11, 2020
  5. Divi.Help

    Divi.Help Administrator
    Staff Member

    Perhaps it's a Static CSS File Cache issue. You may try to disable / clear it & see if it works: WP Admin > Divi > Theme Options > Builder > Advanced > Static CSS File Generation > Disabled / Clear
     
    #25 Divi.Help, Dec 12, 2020
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  6. drobnaa

    drobnaa New Member

    Thank you!! It's working now :)) !
     
    #26 drobnaa, Dec 14, 2020
  7. podosh

    podosh New Member

    I have the same problem - I'm trying to add social icons in the main menu using elegant theme's instructions - to make that work I need to access the header in customizer but it appears for a few seconds and disappears.

    I have

    removed the custom header created in divi theme builder
    cleared the static css file generation - but still stuck with the wrong options in customizer. Any thoughts?
     

    Attached Files:

    #27 podosh, Jan 3, 2021
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  8. Divi.Help

    Divi.Help Administrator
    Staff Member

    Basically, there are 2 reasons why it's being hidden.

    One is that you have a Global Header in Divi Theme Builder.
    Second is that you clicked to hide the header in Divi Theme Builder. See screenshot below:

    [​IMG]
     
    #28 Divi.Help, Jan 5, 2021
  9. podosh

    podosh New Member

    Thanks --- this is ow it's is on the header Theme_Builder_‹_Birmingham_Settlement_—_WordPress.jpg
     
    #29 podosh, Jan 5, 2021
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  10. Divi.Help

    Divi.Help Administrator
    Staff Member

    I see that you set a custom header on homepage. You will need to navigate to a page where custom header is not used & access the Theme Customizer:

    upload_2021-1-6_16-56-41.png
     
    #30 Divi.Help, Jan 6, 2021
  11. Davidwillis

    Davidwillis New Member

    I have the same problem. I somehow lost my navigation menu, and the header and Navigation disappears after a second.

    Here is a picture of my divi theme builder
     

    Attached Files:

    #31 Davidwillis, Mar 10, 2021
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  12. Divi.Help

    Divi.Help Administrator
    Staff Member

    It's because your building your custom header in Divi Theme Builder. That's why the Theme Customizer header option disappear, as those options are for default Divi header (not custom Theme Builder header).
     
    #32 Divi.Help, Mar 10, 2021
  13. Davidwillis

    Davidwillis New Member

    So how do I go back to the default Divi header? I liked the Default one, and don't know how I got rid of it.
     
    #33 Davidwillis, Mar 10, 2021
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  14. Divi.Help

    Divi.Help Administrator
    Staff Member

    Just delete your Global Header in Divi Theme Builder & save it. Do note that after deleting the custom global header, you won't be able to retrieve it later on.
     
    #34 Divi.Help, Mar 11, 2021
  15. Davidwillis

    Davidwillis New Member

    Thanks! That did it.
     
    #35 Davidwillis, Mar 11, 2021
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  16. AmyVoiles

    AmyVoiles New Member

    Make sure "Show on Front End" is enabled too.
     

    Attached Files:

    #36 AmyVoiles, Apr 7, 2021
  17. Abcos

    Abcos New Member

    Hello,

    I want to use a custom header but the secondary bar (Top black menu) should appear in it as well but that menu is missing.

    How do I fix this?

    It's urgent.
    Please help
     
    #37 Abcos, Jun 25, 2021
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  18. Divi.Help

    Divi.Help Administrator
    Staff Member

    If you're using Divi Theme Builder, then the primary & secondary bar will not load on your site.

    You will need to re-create the secondary bar in Divi Theme Builder.
     
    #38 Divi.Help, Jun 28, 2021
  19. HelloHuman

    HelloHuman New Member

    Hi,
    I seem to be having this same issue although after reading all the comments still can't understand why my global header and global footer disappeared.
    I've cleared the CSS cache. I spent ages building these - am I not supposed to build them in the theme builder? What if I want to use this feature?
     

    Attached Files:

    #39 HelloHuman, Oct 31, 2023
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  20. Divi.Help

    Divi.Help Administrator
    Staff Member

    From the look of your Divi Theme Builder, it seems like you're just using the default Divi header, which can be customized in Theme Customizer. If your page doesn't have any header / footer, then most likely you're setting the page to be blank template: https://www.elegantthemes.com/documentation/divi/blank-page/

    If I misunderstood your question, kindly clarify more on your issue with more screenshots.
     
    #40 Divi.Help, Nov 2, 2023
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