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Contact form now showing success message

Discussion in 'Free Divi Community Forum' started by geraint, Mar 16, 2022.

  1. geraint

    geraint New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi. I've used Divi Blocks for part of my website but have an issue with a contact form that Elegant Themes seem to think is down to some CSS from those blocks.

    The contact form sends the message but after clicking send the page stays the same so the user gets no success message and can't tell if the form has actually been sent.

    I've tried using a Divi Blocks form but also tried building a form in Divi from scratch and still have the same issue.

    Can anyone help?
     
    #1 geraint, Mar 16, 2022
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Kindly share your URL.
     
    #2 Divi.Help, Mar 16, 2022
  3. geraint

    geraint New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    #3 geraint, Mar 16, 2022
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    I doubt that CSS can cause such issue. Try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If it works in Safe Mode, meaning one of your plugins might be causing the issue. You might want to start by disabling your cache plugin & see if it works.

    If it doesn't work in Safe Mode as well, then try to disable all Divi performance options & see if it works: WP Admin > Divi > Theme Options > General > Performance
     
    #4 Divi.Help, Mar 16, 2022
  5. geraint

    geraint New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks, I'll try that
     
    #5 geraint, Mar 16, 2022
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