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Layout suddenly broken

Discussion in 'Support Forum' started by Haytham Al-Rabeah, Dec 7, 2022.

  1. Haytham Al-Rabeah

    Haytham Al-Rabeah New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi,

    My layout is suddenly broken, printing all the hidden code blocks on the front end, after assigning a menu in the header.

    What's going on?
     
    #1 Haytham Al-Rabeah, Dec 7, 2022
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly share your URL.
     
    #2 Divi.Help Pro Support, Dec 7, 2022
  3. Haytham Al-Rabeah

    Haytham Al-Rabeah New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    It looks like something is stripping html tags from code blocks in the layout. It looks fine in the builder when I add the tags back, but they keep getting stripped after publishing. Any idea what could cause that?
     
    #3 Haytham Al-Rabeah, Dec 8, 2022
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  4. Haytham Al-Rabeah

    Haytham Al-Rabeah New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    It looks like something broke the JSON. I was able to go in an fix everything manually, but I have no idea what caused it.
     
    #4 Haytham Al-Rabeah, Dec 8, 2022
  5. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    If you consistently facing this issue, let us know which premade block is causing the problem & we will look into it. Thanks.
     
    #5 Divi.Help Pro Support, Dec 8, 2022
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  6. Haytham Al-Rabeah

    Haytham Al-Rabeah New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    It's actually still happening. I have no idea what's going on. I'm using the content toggle and slide-in menu.
     
    #6 Haytham Al-Rabeah, Dec 8, 2022
  7. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to share the json file here & steps to reproduce your issue. Thanks.
     
    #7 Divi.Help Pro Support, Dec 8, 2022
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  8. Haytham Al-Rabeah

    Haytham Al-Rabeah New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I can't paste or upload the code here. It's turbositecare.com.
     
    #8 Haytham Al-Rabeah, Dec 9, 2022
  9. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Just click on the 'Upload Photos' button (beside 'Post Reply') and you should be able to upload the json file here.

    But upon checking your site, you're using the content toggle design, but it seems like the code wrapper <style> & <script> is being left out. I tried to export similar content toggle design as json file & import it to my demo site & it seems to work fine. Perhaps, missing code wrapper is causing by your security plugins. You may try to enable Safe Mode & try to import it again & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If not, you may need to add back your own <style> for CSS wrapper & <script> for jQuery/JS wrapper.
     
    #9 Divi.Help Pro Support, Dec 9, 2022
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