Problems embedding code

Hi Iza,

I can't see any obvious problems from what's visible in your screenshot... any chance you're able to share an example page with the code module in it? That way we can check whether there are any errors occurring in the front-end view of the page.

 

Thanks for clarifying, Iza. What I really meant was that if we can view the actual page itself then we can check for network, JavaScript and/or CSS issues which may be preventing your iframe from loading or displaying correctly. This information is available when viewing the page itself, but isn't available in the screenshot.

I fully understand if your not able to share a link to the page, but it will be difficult to identify the issue without it. In that case, you could open the browser's developer tools yourself (F12 in Chrome) and check for any errors in the "Console" or "Network" tabs. If you know how to, also inspect the iframe element (and its ancestor / decendant elements) for any CSS rules that might be causing it to be hidden.

 

Hi Dan, I'm having the same problem, so was wondering if you'd be willing to look at my page. https://transitionpointba.com/registration/.

 

Hi Dawn,

The form in your code module has the style='display:none' attribute set on it, which is preventing it from displaying.

You should be able to get it to display by overriding it with CSS such as this:

Code:

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You can add that in the Custom CSS area in the page settings or under "WP Admin > Divi > Theme Options > General > Custom CSS".

I hope that helps!

 

Hi Dan,
I gave this a try and it didn't work. I exported the form from another website and then uploaded it to this one, so I'm wondering if it didn't just miss part of the export. I'll start from scratch and see if a new form will load. Thanks!

 

Okay, sure. Sorry that didn't work, Dawn. All the best with the re-built. If it still doesn't work after that, let me know and I'll try to take another look.