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Ultimate Footer Breaks Divi Builder Wireframe

Discussion in 'Basic Support Forum' started by William Lee, Jan 10, 2019.

  1. William Lee

    William Lee New Member
    Divi Ultimate Blog Plugin

    When the Ultimate Footer plugin is active, Divi's wireframe breaks. If you switch to wireframe mode, everything disappears, and you have to reload the page to edit again. Note, I'm not talking about editing the footer. I mean just editing any page on the site. This is a pretty big problem. Is there a way to fix it?
     
    #1 William Lee, Jan 10, 2019
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Tested on our site & it works fine. Can you try to disable our footer plugin & see if the problem still there? If so, it might conflict with other plugins.
     
    #2 Divi.Help Pro Support, Jan 10, 2019
  3. William Lee

    William Lee New Member
    Divi Ultimate Blog Plugin

    That's what I did. I disabled all plugins and re-enabled them one at a time. I re-enabled WooCommerce, and everything worked fine. When I re-enabled the Ultimate Footer plugin, the wireframe view would no longer work.
     
    #3 William Lee, Jan 10, 2019
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly check your PM. Login details needed.
     
    #4 Divi.Help Pro Support, Jan 10, 2019
  5. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Done checking. Seems like a bug from our previous version. I installed the latest v1.1.0 & it seems to work fine now. Kindly have a try.
     
    #5 Divi.Help Pro Support, Jan 11, 2019
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  6. William Lee

    William Lee New Member
    Divi Ultimate Blog Plugin

    Still not working for me. Anything else I can try? I'm on a Mac using Safari.
     
    #6 William Lee, Jan 11, 2019
  7. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to clear your browser cache & see if it works.
     
    #7 Divi.Help Pro Support, Jan 11, 2019
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  8. William Lee

    William Lee New Member
    Divi Ultimate Blog Plugin

    Okay, just realized that the wireframe doesn't work with the plugin enabled, but only when building on the front end. If I build on the backend, the wireframe works fine. That'll work for now. Thanks for checking on it.
     
    #8 William Lee, Jan 11, 2019
  9. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Ok. That's weird though. Your site's front end builder works fine from our side using Chrome.

    Feel free to let us know if you need any further help.

    upload_2019-1-11_23-12-12.png
     
    #9 Divi.Help Pro Support, Jan 11, 2019
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