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Solved Divi Powerful - Nothing in DP - Headers after import

Discussion in 'Basic Support Forum' started by Casey Jeppesen, Jul 31, 2019.

  1. Casey Jeppesen

    Casey Jeppesen New Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hello,
    We just installed Divi Powerful (following all instructions). After importing the json file, we see DP- Footers, Archive Headers, 404's, etc. - BUT the DP - Headers aren't there.

    Please advise.

    Version:
    Divi Powerful Child Theme v1.1.0
     
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  2. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    I believe is because you imported the header plugin .json file previously. You will need to remove those & import it again.

    Here's the step:
    1. Go to this URL:
    Code:
    Log In or Sign Up to view this code.
    **Change YOUR DOMAIN to your own URL.
    2. Then delete all the header styles.
    3. Go to Trash & delete them permanently.
    4. Lastly, import the Divi Powerful .json file again.
     
  3. Dorota Milewska

    Dorota Milewska New Member
    Divi Powerful Child Theme

    I have the same problem, and the solution isn't working...
    I didn import anything previously, cause it's a fresh installation
     
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  4. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Currently, there's a known import bug for the latest Divi v3.27.4. We are still waiting for a bug fix update from official Divi support. Since they already acknowledged this issue, this import bug should be fixed pretty soon.

    For a quick fix, first you can choose between these 2 workarounds:

    Use / Rollback to previous version of Divi:
    1. First, go to Divi Library to delete all the previously imported layouts for our child theme.
    2. Delete them permanently from the trash as well.
    3. Then go to WP Admin > Divi > Theme Options > Updates > Rollback to the previous version
    4. Or just install the previous version for Divi.
    5. And lastly, just import the .json file in Divi Library as usual.
    **If you can't rollback or find previous version of Divi, then refer the xml import method below.

    Use xml import:
    1. First, go to Divi Library to delete all the previously imported layouts for our child theme.
    2. Delete them permanently from the trash as well.
    3. Download the attached Divi-Powerful-Library.xml
    4. Then, go to WP Admin >Tools > Import, then scroll down to Wordpress and click Install Now. After installation, click Run Importer.
    5. Click Choose File & select Divi-Powerful-Library.xml that you downloaded.
    6. Then click Upload file and import.
    7. And click Submit & done.
     

    Attached Files:

  5. Dorota Milewska

    Dorota Milewska New Member
    Divi Powerful Child Theme

    Ok, I rolled back and it worked, thanks
     
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