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Cannot edit pages, new window opens and changes are discarded

Discussion in 'Free Divi Community Forum' started by Ed W, Dec 17, 2019.

  1. Ed W

    Ed W New Member

    After the most recent update, any time I try to edit an existing page a new window pops up showing the site (not the back end) and any changes I made are gone. If I switch back to the windows with the editor it says "save has failed". If I click Try Again and Update, yet another window loads and the cycle starts all over again.
     
    #1 Ed W, Dec 17, 2019
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Sounds like a conflict with Wordfence.

    You can try to edit your page in Visual Builder / Frontend Builder & you might see a popup from Wordfence to whitelist certain action. Whitelist it & you should be good to go.

    If the above doesn't work, you might want to refer official Divi support & see what they say: https://www.elegantthemes.com/members-area/help/
     
    #2 Divi.Help, Dec 17, 2019
  3. Ed W

    Ed W New Member

    When I select Build on the Frontend it just loads a blank page. I'll try the link you suggested for support. Thanks
     
    #3 Ed W, Dec 23, 2019
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  4. azharrubani

    azharrubani New Member

    Thanks for your response.
     
    #4 azharrubani, Dec 24, 2019
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