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Arabic language

Discussion in 'Basic Support Forum' started by mohammadSobhy, Jan 2, 2020.

  1. mohammadSobhy

    mohammadSobhy Divi Expert
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    hello everyone
    now i am using the powerful with polylang in arabic content when i open the theme seetings customizations i got a blue screen and i do not see what i am editing so what i can do??
     
    #1 mohammadSobhy, Jan 2, 2020
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  2. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    1. To confirm whether it's a plugin / child theme issue, try to enable Safe Mode in WP Admin > Divi > Support Center > Safe Mode > Enabled & see if the issue still persist. If it works in Safe Mode, meaning one of your plugins / child theme is causing the issue. Then you will need to enable / disable your plugins one by one to find the culprit.

    2. Sometimes, browser extension can cause issue to the Theme Customizer. Try to disable your browser extension & see if it works.

    3. If the above doesn't help, kindly share screenshot on your blue screen issue.
     
    #2 Divi Powerful, Jan 2, 2020
  3. mohammadSobhy

    mohammadSobhy Divi Expert
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    i did everything but still the same but when i enable the safe mode everything ok screen.PNG screen.PNG
     
    #3 mohammadSobhy, Jan 3, 2020
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  4. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    #4 Divi Powerful, Jan 3, 2020
  5. mohammadSobhy

    mohammadSobhy Divi Expert
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    no till now
     
    #5 mohammadSobhy, Jan 3, 2020
    1. PRO MEMBER PERKS Divi Block Pro - Premade logo carousel design for your Divi site without using any plugins:View Demo
  6. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    To confirm whether it’s our child theme issue, try to switch back to use the Divi parent theme & disable our plugins.

    Let me know how it goes.

    If it’s not our child theme issue, then you will need to enable / disable your plugins one by one to find the culprit.
     
    #6 Divi Powerful, Jan 3, 2020
  7. mohammadSobhy

    mohammadSobhy Divi Expert
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    i tried everything but when i put this code resolved
    .et_slide_in_menu_container {
    right : 100% !important;
    }
    i notice that the left for this class got this value -4303px
    is this from the plugin or divi?
     
    #7 mohammadSobhy, Jan 3, 2020
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  8. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Kindly share your URL.
     
    #8 Divi Powerful, Jan 3, 2020
  9. mohammadSobhy

    mohammadSobhy Divi Expert
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    #9 mohammadSobhy, Jan 3, 2020
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  10. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Was able to replicate it. It's a conflict between Divi + RTL + Theme Customizer, not related to our products.

    You can report this bug to official Divi support here: https://www.elegantthemes.com/members-area/help/

    For quick fix, the CSS you suggested previously will work well.
     
    #10 Divi Powerful, Jan 3, 2020
  11. mohammadSobhy

    mohammadSobhy Divi Expert
    Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    ok i will see when i got something i will send you
     
    #11 mohammadSobhy, Jan 3, 2020
    1. PRO MEMBER PERKS Divi Block Pro - Premade testimonial carousel design for your Divi site without using any plugins:View Demo
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