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Failed to load resource

Discussion in 'Basic Support Forum' started by Grant, May 8, 2020.

  1. Grant

    Grant New Member
    Divi Powerful Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Any idea why this might happen? I am trying to troubleshoot design issues for the Safari browser but this shows in Safari Console so I assume it has something to do with why the site looks different from Chrome to Safari.
     

    Attached Files:

    #1 Grant, May 8, 2020
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  2. Grant

    Grant New Member
    Divi Powerful Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    #2 Grant, May 8, 2020
  3. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Your Content Policy Security error seems to be related to Google API + Safari: https://github.com/google/google-api-javascript-client/issues/397
    **Some suggested that disabling adblock will solve the issue.

    As for the Fail to load resources error for .map file, all suggested that it will not affect your site in any way. It's just that Safari requested the .map file to unminify the JS for debugging purposes, when the browser console is opened.
    https://www.dmxzone.com/support/32947/topic/63032/
    https://stackoverflow.com/questions...rver-responded-with-a-status-of-404-not-found
     
    #3 Divi Powerful, May 8, 2020
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  4. Grant

    Grant New Member
    Divi Powerful Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Strange! I've looked and copied styles for the section dividers but for some reason on safari some pages wont load that code and transitions take forever to load on safari. Like if you look at the contact page and reference to almost any other page. Do you think any of those failed resources is causing that or are you able to see based off of your experience know what the issue would be?
     
    #4 Grant, May 8, 2020
  5. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Those failed resources error (.map) is not part of the website, so it shouldn't be causing the issue.

    You may try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode

    If it works fine in Safe Mode, then perhaps either your plugins / custom code is causing the issue.

    For that case, you will then need to:
    1. Disable the code in WP Admin > Divi > Theme Options > Integration & see if it works.
    2. If not, then will need to enable / disable your plugins one by one to find the culprit.

    =========

    If it doesn't work in Safe Mode as well, then you will need to refer official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #5 Divi Powerful, May 9, 2020
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  6. Grant

    Grant New Member
    Divi Powerful Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    So I haven't had much luck. The website works perfectly without this child theme so when i switch back to Divi theme its perfect. Is there a resource or something the theme is missing or not pulling from the Divi theme?
     
    #6 Grant, May 13, 2020
  7. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Tried to view your homepage on iPhone Safari: https://nextgenlogging.com/home/

    And I was able to see the divider now. Previously, I can't see it on my iPhone.

    Is it that your issue on missing divider is resolved?
     
    #7 Divi Powerful, May 13, 2020
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  8. Grant

    Grant New Member
    Divi Powerful Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I had to temporarily change the divider design elements in order to work with the child theme but I left the snow removal page the same. The divider keeps trying to load but never sticks.
     
    #8 Grant, May 13, 2020
  9. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    I tried to check the source code & the only difference is the transform: rotateY(180deg);

    Perhaps that's the culprit for the missing divider in Safari.

    Try the below CSS in Divi > Theme Options > Custom CSS & see if it works:
    Code:
    Log In or Sign Up to view this code.
     
    #9 Divi Powerful, May 13, 2020
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