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Solved Site mobile not good

Discussion in 'Basic Support Forum' started by Henry B., Jan 14, 2021.

  1. Henry B.

    Henry B. Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    I have a bug on the mobile version.
    It is not showing the image and a piece of text.
    If I activate the divi theme the problem is solved.
    I installed Child theme powerfull version 1.1.2 but unfortunately the problem persists. See screenshots.

    Kind regards Henry
     

    Attached Files:

    #1 Henry B., Jan 14, 2021
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  2. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    That's weird. Our child theme shouldn't be causing such issue. It seems like the issue is with the image not loading.

    Do you have any lazy load plugin installed? If yes, kindly disable it & see if it works. As it seems like your image is stuck with the placeholder image.
     
    #2 Divi Powerful, Jan 14, 2021
  3. Divi Powerful

    Divi Powerful Administrator
    Staff Member

    Another thing you could try is to set this: WP Admin > Divi > Theme Options > Enable Responsive Images > Disabled
     
    #3 Divi Powerful, Jan 14, 2021
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  4. Henry B.

    Henry B. Member
    Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks it was lazy loading from w3 total cache.
     
    #4 Henry B., Jan 14, 2021
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