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Fullwidth Video not showing on mobile

Discussion in 'Free Divi Community Forum' started by Mubben, Dec 18, 2022.

  1. Mubben

    Mubben New Member

    Hello,

    on our new staging website; https://saschat53.sg-host.com/ we have embedded an webp video. On Desktop it works fine but on mobile not :( Anybody an advice how to fix that?

    Thanks in advance!
     
    #1 Mubben, Dec 18, 2022
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  2. Jirigor

    Jirigor New Member

    Hey! Have you already fixed the issue or not?
    I can see the video on my android device with chrome browser. Maybe it's apple devices issues?
     
    #2 Jirigor, Dec 19, 2022
  3. Mubben

    Mubben New Member

    On Apple it does still not work :(
     
    #3 Mubben, Dec 19, 2022
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    You should report it to official Divi support at: https://www.elegantthemes.com/members-area/help/

    I believe previously they did fix the issue, but it seems like yours is still not working on iPhone. So, it's best to report the bug to official Divi support for them to troubleshoot.
     
    #4 Divi.Help, Dec 20, 2022
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