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Anchor Links not working on staging site

Discussion in 'Free Divi Community Forum' started by Zach, Apr 2, 2021.

  1. Zach

    Zach New Member

    Hello,

    Have a bit of an issue and am hoping you can help out.

    I just set up a staging site and have been working on a project page template in the theme builder.

    A URL to one of the project pages using this template can found at: https://david.magnaprototype.com/project/2013-through-a-large-glass-darkly/

    The 'Description' link in top right is suppose to be an anchor link to the description text found in the second section below the slider. The ID is currently attached to the row in that second section. It currently does not work at all. I only have 3 plugins installed on the site: ACF, SmartSlider3, and Ivory Search. All 3, as well as Divi, are up to date.

    I went into Safe Mode to see if the issue persisted and it did. I tried adding an anchor link on a regular page and not a theme builder template and this did not work either.

    At this point I'm not sure what the culprit is. There is very little installed on the site, theme and plugins are up to date, it was tested in safe mode and the issue still persisted... I'm not sure what to do now.

    Could someone provide any insight into what the issue might be? I really would not like to have to eliminate the usage of anchor links. Thank you for your time and consideration
     
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    There's an anchor link conflict in WP 5.6 + older Divi version.

    Thus, the first thing to do is to update Divi to the latest version & clear your cache & see if it works.
     
  3. Zach

    Zach New Member

    Hello, thanks for taking the time to reply!

    I've tried using WP v 5.7 and rolling back to 5.6.2. I've ensured Divi and my 3 plugins are all up to date. My cache is cleared. Still no anchor links working on any pages.
     
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  4. Divi.Help

    Divi.Help Administrator
    Staff Member

    Try to enable Safe Mode & see if it works: WP Admin > Divi > Support Center > Safe Mode > Enabled
     
  5. Zach

    Zach New Member

    Thank you for the reply!

    Safe mode was enabled and nothing changes
     
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  6. Divi.Help

    Divi.Help Administrator
    Staff Member