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Solved Divi Block Not Recognising My Lifetime Access

Discussion in 'Support Forum' started by geraint, Aug 11, 2025.

  1. geraint

    geraint New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi. When I try and use Divi Block I keep getting the notification that I need to upgrade to Pro version, and that seems to happen when I click to go from the Divi5 version to Divi4.
    I've got lifetime access which is showing correctly in my purchase history.
    I've cleared cache and tried to access via incognito browser but still have this issue.
    Can you please help?
     
    #1 geraint, Aug 11, 2025
    1. PRO MEMBER PERKS Divi Ultimate Archive Plugin - Beautify your Divi archive / category page with 15 different premade blog designs:Learn More
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Thanks for reporting. We've now fixed the issue. You may try to hard refresh it & try again.

    Let me know how it goes. Thanks.
     
    #2 Divi.Help Pro Support, Aug 11, 2025
  3. geraint

    geraint New Member
    Divi Block Pro Divi Ultimate Child Theme Divi Powerful Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hi - that's all working now. Thanks for fixing it so quickly :)
     
    #3 geraint, Aug 11, 2025
    1. PRO MEMBER PERKS Divi Ultimate Header Plugin - Add custom vertical navigation for your Divi site. Turns into slide in menu on mobile:Learn More
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