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Solved DIVI Header Plugin with Video has giant gap at top of page in mobile view

Discussion in 'Basic Support Forum' started by laurenbach, Nov 28, 2021.

  1. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    Hi DIVI Support-
    Can you tell me why my DIVI Header Plugin has giant gap at top of page in mobile view above the video? This was not like this before when I tested and created the site so if you could let me know that would be great.
    Here is the link - https://alchemypowder.com/

    Thanks, Lauren B.
     
    #1 laurenbach, Nov 28, 2021
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Can't view your site. Kindly ask your host to allow access for country Malaysia.
     
    #2 Divi.Help Pro Support, Nov 28, 2021
  3. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    I have unblocked Malaysia please let me know what you find and I will alter something in the DIVI Header Style for the mobile view. Not sure what happened but it was not like this when we first designed the site and I tested it I thought. Let me know thanks - https://alchemypowder.com/
     
    #3 laurenbach, Nov 29, 2021
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Kindly install the latest version & see if it works: https://divi.help/threads/divi-ultimate-header-plugin-v3-1-0.8645/#post-27345

    In the latest version, we also added support for updating through Wordpress dashboard.
     
    #4 Divi.Help Pro Support, Nov 29, 2021
  5. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    If I download the latest file for the DIVI Header plugin and update it just to confirm it will not delete my Library Style for the header correct? It is the .json file that houses the DIVI Header Library Styles right? I just want to confirm before I do this.
     
    #5 laurenbach, Nov 29, 2021
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  6. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    That's right. Delete the plugin won't affect the Library styles.
     
    #6 Divi.Help Pro Support, Nov 29, 2021
  7. laurenbach

    laurenbach Member
    Divi Ultimate Header Plugin

    Thanks DIVI Header plugin I uploaded the new version for the DIVI header plugin and it fixed it automatically. So we are all set
     
    #7 laurenbach, Nov 30, 2021
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