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Divi Header Ultimate Clears Out when URL is changed

Discussion in 'Basic Support Forum' started by 887 Media, Sep 4, 2019.

  1. 887 Media

    887 Media New Member
    Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Hello,

    Question? Ultimate header plugin works fantastic but when the URL is changed, it clears out the design and we have to restore the website to its previous save. Any idea why that is?
     
    #1 887 Media, Sep 4, 2019
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Can you elaborate more on what you meant by URL change?

    ======

    There are cases where Wordfence plugin is active + editing custom header layout in Divi Library, it will cause to open new tab & wipe out the header design.

    For this case, try to edit the custom header layouts in Visual Builder & it should popup this message. And click Whitelist this action.
    **Alternatively, you can ask Wordfence on how to whitelist this action manually.
    **Do note that this is an issue with Divi + Wordfence. Not our plugin.

    wordfence.png
     
    #2 Divi.Help Pro Support, Sep 4, 2019
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