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Hamburger menu showing as letter "a" and icons not showing on iPhone

Discussion in 'Free Divi Community Forum' started by Jakub G, Feb 4, 2024.

  1. Jakub G

    Jakub G New Member

    Hello guys,

    every single time I create a wordpress website in Divi I have a problem with hamburger menu and icons that are broken on iPhone and Mac.

    Burger menu is showing letter "a" and icons are not showing at all.

    I tried a lot of possible fix found on the internet but none of them is working.

    1) I have correct links in Settings->general (with https)
    2) I disabled dynamic icons in Divi options
    3) I put the preload code of modules into the Divi header in Divi options->Integration

    I am now desperate and I do not know what to do to make it work.
    URL: https://www.martinbaldrian.cz

    Thanks a lot for the help!

    I have another website https://www.kgweb.cz where I was facing exactly same issue, but I THINK it has been solved after I installed and configured LiteSpeed plugin. Could the plugin be what has resolved the issue? The issue was there for a long time, and now its gone and everything is working perfectly fine.

    I don't want to deal with this issue without proper solution every single time I am creating a website.

    Thank you guys.
    Have a beautiful day.

    Jakub
     
    #1 Jakub G, Feb 4, 2024
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    Upon checking the browser console, it seems your site returning quite a lot of error 509, which should be the culprit of the missing icon. The 509 status code denotes “Bandwidth Limit Exceeded”. Meaning a hosting issue.

    So it's best for you to contact your website hosting support about it & see what they say on that.
     
    #2 Divi.Help, Feb 16, 2024
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