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Solved Issue with header after upgrading

Discussion in 'Basic Support Forum' started by Paul Johnson, Jun 23, 2022.

  1. Paul Johnson

    Paul Johnson New Member
    Divi Ultimate Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Have upgraded to the latest version and my menu displays weird after published but is OK in the Divi builder.

    System status:

    Divi Version 4.17.4
    Divi Ultimate Theme 8.1.0
    Divi Ultimate Plugin 8.1.9 Screenshot 2022-06-23 at 21.43.53.png Screenshot 2022-06-23 at 21.47.07.png
     
    #1 Paul Johnson, Jun 23, 2022
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to go to WP Admin > Divi > Theme Options & click Save & see if it works. This will clear the cache.

    If still doesn't work, then you will need to disable Dynamic CSS at: WP Admin > Divi > Theme Options > General > Performance > Dynamic CSS > Disabled
     
    #2 Divi.Help Pro Support, Jun 24, 2022
  3. Paul Johnson

    Paul Johnson New Member
    Divi Ultimate Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thank you that's fixed it. I also have an issue in Safari whereby images are not showing unless I am in the Divi builder Screenshot 2022-06-24 at 16.30.09.png
     
    #3 Paul Johnson, Jun 24, 2022
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Try to enable Safe Mode & see if the image shows up: WP Admin > Divi > Support Center > Safe Mode > Enabled

    If it works in Safe Mode, then the issue might be caused by one of your plugins with lazy load image feature.

    If it doesn’t work in Safe Mode as well, then try to install this plugin to disable native Wordpress lazy load image & see how it goes: https://wordpress.org/plugins/disable-lazy-loading/
     
    #4 Divi.Help Pro Support, Jun 24, 2022
  5. Paul Johnson

    Paul Johnson New Member
    Divi Ultimate Child Theme Divi Ultimate Archive Plugin Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thank you after much searching found the issue to be caused by Jetpack lazy loading.
     
    #5 Paul Johnson, Jun 28, 2022
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