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Solved New Divi Version 3.29.2 has Broken the Visual Builder

Discussion in 'Basic Support Forum' started by Ivan David Lippens, Sep 16, 2019.

  1. Ivan David Lippens

    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Site In-Question:
    https://getivan.com/

    Recently, I upgraded to Divi Version: 3.29.2, and now I can't edit any of my pages in the Visual Builder.
    I tried upgrading my version of Divi Ultimate, using the .json, and it destroyed all of my site customizations.

    The destruction was so severe that I had to restore my site from a backup. :/
    I went ahead and updated the plugin version, though, and it didn't change anything, of course.

    The backup was from last night, before I updated Divi, and that gave me a chance to see that this was definitely what caused the Visual Builder to break.
    I tried disabling the "Enable Latest Divi Builder Experience", under Theme Options>Builder>Advanced, but that did nothing for me.

    Enabling the option for "Enable Classic Editor", has given me access, again, and it is working, but it's much slower than the visual builder.
    Any ideas on getting the VB to work, again, for me?

    When I go to edit with the VB, it does take me to the typical edit area, but it's just a white canvas.
    All my editing options are there, but there's no visible modules for me to manipulate.
    Divi Visual Builder Backend Rendering Blank.png
    https://prnt.sc/p72zaq
    (screenshot)


    I also tried clearing the cache, and purging the CDN, but none of that affected the problem.
    The pages, in-question, still contain content, so it's like it's all there, it's just invisible to me from the VB Editing page. :(

    Let me know what you think, and Thanks!
     

    Attached Files:

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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    For this type of issue, kindly refer to official Divi support about it: https://elegantthemes.com/members-area/help/

    ==========

    Just for your information, I saw few others having similar problem in Divi Facebook Group (not our product forum):

    upload_2019-9-17_15-43-6.png

    ET asked to open a support ticket with them to check further.

    upload_2019-9-17_15-43-44.png
     
  3. Ivan David Lippens

    Divi Ultimate Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    It looks likes they released Divi 3.29.3, and the problem seems to be fixed in the recent update.
    Thanks, anyways!
     
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