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Solved No options with divi ultimate footer

Discussion in 'Basic Support Forum' started by hettys, Jul 8, 2019.

  1. hettys

    hettys Member
    Divi Powerful Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    When i look at my site on the backend is see that the seperate librarys 'du-footer library and the DU-header library are empty.

    But the divi library itself is full with the json files, which i downloaded from your site.

    When i go to theme customizer and i want to activate the divi ultimate footer plug i dont have any options

    What did i do wrong?
     
    #1 hettys, Jul 8, 2019
    1. PRO MEMBER PERKS Divi Ultimate Blog Plugin - Easily set awesome default design for your Divi single blog page:Learn More
  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Are you're using Divi Ultimate Footer Plugin? If that's the case, most likely is because you previously imported Divi Powerful .json file. What you need to do is:

    1. Go to WP Admin > Divi > Divi Library & delete all the premade footer styles.
    2. Delete them permanently from the trash as well.
    3. Go to the footer plugin download area to download the .json file: https://divi.help/threads/divi-ultimate-footer-plugin-v1-1-1.2297/
    4. Import it in Divi Library & done.

    **Do note that if you're using Divi Powerful, then you don't have to install the footer plugin.
     
    #2 Divi.Help Pro Support, Jul 8, 2019
    hettys likes this.
  3. hettys

    hettys Member
    Divi Powerful Child Theme Divi Ultimate Blog Plugin Divi Ultimate Header Plugin Divi Ultimate Footer Plugin

    Thanks for the super quick answer:)
     
    #3 hettys, Jul 8, 2019
    1. PRO MEMBER PERKS Divi Block Pro - Powerful Divi header builder for you to mix & match premade header design, mobile menu & more:Learn More
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