Solved Page positioning when opening page

Hello,
When a page is height is bigger than the screen height (meaning, the user would have to scroll down to see the full page), is there any way to control the position at which the page will open when accessing the page link? For example, in my case:

A. this page opens correctly, that is, starting from the top


B. When I click on "Next Step", the following page opens as such:



That is, it opens showing the bottom of the page instead of the top, which means the user has to scroll up instead of down to see the whole content. This is how the page should look like when it is opened:


I don't think that it is due to some padding or margin option, as both pages are created with the same layout configuration using the Visual Builder. So, is there a way to ensure that any page, when opened, always starts at the top?

My website URL: www.tekproofread.altervista.org
The particular page URL: www.tekproofread.altervista.org/order

Thank you,
Best wishes,
Enrico

 

yes it was a plugin issue, thank you very much for the help