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Safari and Divi

Discussion in 'Free Divi Community Forum' started by janinha0912, Mar 3, 2020.

  1. janinha0912

    janinha0912 Member

    Hello,

    I've got some issues with safari. I don't understand why some features doesn't work on safari with Divi.
    Like the gallery of the blog. It works fine with all other browers and on mobile. It won't show up until you scroll up and down some times of hover with the mouse...
    The thing is that a lot of people are still using safari, so I don't get why it's not working ?

    Do you know something about it ?
    I don't have the Divi payed support so I can't get to have an answer for this...

    Thanks a lot !
     
    #1 janinha0912, Mar 3, 2020
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  2. Divi.Help

    Divi.Help Administrator
    Staff Member

    To confirm whether it's a Divi bug, you can first update Divi to the latest version & clear your cache & see if it works.

    If not, you can try to enable Safe Mode in WP Admin > Divi > Support Center > Safe Mode > Enabled & see if it works.

    If it works in Safe Mode, meaning one of your plugins might be causing the issue.

    Lastly, if the above doesn't work, meaning it might be issue with Divi itself. For that case, it's best for you to report official Divi support about it: https://www.elegantthemes.com/members-area/help/
     
    #2 Divi.Help, Mar 3, 2020
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