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Solved Visual Builder 404 Editing Header/Footer

Discussion in 'Basic Support Forum' started by Stuart Palmer, Apr 20, 2018.

  1. Stuart Palmer

    Stuart Palmer New Member
    Divi Ultimate Child Theme

    Hi,

    I'm using Header 5, and am trying to edit it using the Visual Builder. (because the mobile fallback is not really very pretty and it still uses the secondary menu for mobile despite disabling the primary menu and image by default).

    I go to Divi Library, choose edit for Header 5, and once inside the builder I click "Use Visual Builder".

    This just takes me to a 404 page for the blog "not found".

    Please advise.
     
    #1 Stuart Palmer, Apr 20, 2018
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    When you're facing the "page not found" issue, you just need to go to Settings -> Permalink & click save. Then try to access the visual builder again.
     
    #2 Divi.Help Pro Support, Apr 20, 2018
  3. Stuart Palmer

    Stuart Palmer New Member
    Divi Ultimate Child Theme

    Woohoo, you beauty, thanks for that!

    Funny, because permalinks were working, so I didn't think to look there, but ok all is good :D
     
    #3 Stuart Palmer, Apr 20, 2018
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