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Solved wpml compatibility with header plugin?

Discussion in 'Basic Support Forum' started by Jeremy McLean, Nov 6, 2018.

  1. Jeremy McLean

    Jeremy McLean New Member

    Hi there,

    I messaged the author of this plugin and got a reply saying WPML would be assumed compatible because this plugin is basically baked into Wordpress functionality, but I am having no such luck.

    When I go to any other language besides english once WPML is installed, the entire header section of the plugin does not show up (it's not getting called). When I deactivate the plugin the default Divi menu shows up correctly for both english and french (all languages).

    Has anyone tried this plugin with WPML and got it working? This purchase was a complete waste if this does not work for translated sites.

    Site -
    English- https://ritceyhearing.magentostaging.com
    French - https://ritceyhearing.magentostaging.com/?lang=fr (Notice the Ultimate Header section not showing up)
     
    #1 Jeremy McLean, Nov 6, 2018
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  2. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    We never claim that our header plugin is compatible with WPML, cause we haven't tested our header plugin with WPML before.

    But it looks like you got it working on your site. The French custom header is showing up properly.
     
    #2 Divi.Help Pro Support, Nov 6, 2018
  3. Cordula Braun

    Cordula Braun Member
    Divi Ultimate Header Plugin

    Ohhh Jeremy McLean....may you please tell me, how you did that?? Unfortunately I have the same problem :(
     
    #3 Cordula Braun, Nov 9, 2018
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  4. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    Just go to Divi Library to translate the header style & it should work.
     
    #4 Divi.Help Pro Support, Nov 9, 2018
  5. Cordula Braun

    Cordula Braun Member
    Divi Ultimate Header Plugin

    Don't know how you mean this. When I'm in the english Version of the Website, the DU Header - Library is empty. When I create a new layout of the header I can't find it in the DU Header - Library to choose...
     
    #5 Cordula Braun, Nov 9, 2018
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  6. Cordula Braun

    Cordula Braun Member
    Divi Ultimate Header Plugin

    And I can't even import the .json file in the english version ...
     
    #6 Cordula Braun, Nov 9, 2018
  7. Divi.Help Pro Support

    Divi.Help Pro Support Administrator
    Staff Member

    For your default language, you should have the Divi Library items in it. Then, you just click the plus icon to translate.

    upload_2018-11-9_20-31-42.png

    Then just translate everything & save:

    upload_2018-11-9_20-33-36.png

    When you're done, you can proceed to the selected language in Divi Library to edit it in Divi Builder.

    upload_2018-11-9_20-34-28.png
     
    #7 Divi.Help Pro Support, Nov 9, 2018
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  8. Cordula Braun

    Cordula Braun Member
    Divi Ultimate Header Plugin

    Halleluja :) Sorry I was a little obtuse....I got it and now it works...thank you so much. Now I can go happy in my weekend.
    Wish you a happy weekend!
     
    #8 Cordula Braun, Nov 9, 2018
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